Plataforma per la Llengua has reported a violation of the right to be served in Catalan of a user of the Home Help Service (SAD) in Mallorca. The organization has provided legal advice to the beneficiary, who receives assistance from the company T'Ajuda, after she was assigned a professional who neither speaks nor understands Catalan. According to the organization, this situation makes it difficult for the user to express her needs normally and receive effective care in her own language.