Cort will not reinforce the Social Services area for regularization and denies problems: "It works normally"
Thus it has detailed Mercedes Celeste who has assured that "there is no overload of work"
PalmaThe Palma City Council has assured that it does not plan to reinforce the Social Services area due to the regularization process for migrants promoted by the central government and has defended that the service “is functioning normally”, despite the queues recorded these days at the citizen service offices (OAC).
This was explained by the municipal spokesperson, Mercedes Celeste, at a press conference, in response to criticism about the occasional saturation of some municipal offices during the processing of documentation related to this administrative process.
Celeste has detailed that the OACs have a limited daily capacity for attention and that, when the maximum number of appointments is reached, in-person numbers are no longer distributed. However, she insisted that this does not imply "any workload overload". As an example, she cited the case of this Wednesday at the Cort office, which at 11:15 AM stopped issuing in-person turns.
The spokesperson stressed, however, that online appointments and urgent procedures that cannot be postponed, such as certificates or registrations, continue to be attended to. "Everything that can wait until tomorrow is stopped, but work is proceeding normally," she underlined.
Union criticism and reproaches to the central government
The statements come after CCOO reported a lack of increased staff to deal with the issuance of vulnerability reports, one of the documents requested within the regularization processes.
In this context, Celeste defended that town councils are trying to “respond to the chaos” that, as she said, has supposedly been generated “in all municipalities of the State” as a result of the measure promoted by the Central Government.
The spokesperson criticized the “improvisation” of Pedro Sánchez’s executive in launching the regularization, which —she stated— “opposes the way of operating of all of Europe”, and criticized that they have “jumped into the pool without knowing if there was water”.
She also pointed out that the Spanish Government is now trying to “fix” the decree and has called for more “planning”, especially regarding everything that affects people in vulnerable situations.
Finally, Celeste defended that the council is working to “palliate this mess”, protect municipal staff, and guarantee attention to citizens, who —she said— “are not to blame at all” for the situation generated.