Ryanair employee loses five teeth after being punched by a passenger at Palma airport

PalmA Ryanair employee is on medical leave following a brutal attack that took place last Friday at Palma airport on a flight to Madrid. The assailant began punching the employee in the face after the employee reminded him of the airline's baggage policy, as the man and his partner had three suitcases and could either take only two or check the third. According to sources from the Workers' Commissions (CCOO) union, the passenger, without any prior argument, went directly to punch the employee in the face, leaving him no chance to defend himself or see the attack coming. Due to the severity of the attack, the victim suffered a dislocated jaw and lost five teeth. Medical services treated him at the scene. The National Police arrested the assailant. However, the union regrets that the professionals' response could have been faster if the airport had the necessary protocols and resources—demands that, according to CCOO, have been made for some time to guarantee "full" security. CCOO has condemned the attack, considering it "completely unacceptable" that passengers react violently against airport workers. Furthermore, they have reminded airlines that they must guarantee support, advice, and compensation for victims. The union indicated that it will contact Aena to review the current situation, as they believe it is necessary to review and improve security measures, "while also emphasizing the importance of airlines being aware of situations that can increase the risk of attacks and, therefore, taking measures to prevent them." "We stand in solidarity with the assaulted worker and demand a review of current security measures," they stated in a press release. The CCOO union will contact Aena to review the current situation and improve security measures at the airport.