A passenger physically assaults an airline employee at Palma airport
The Workers' Commissions (CCOO) has urged Aena and other companies to make available the necessary protocols to ensure the safety of workers.
PalmA passenger assaulted a Ryanair employee after an argument over exceeding the baggage weight limit at Palma Airport. According to the Workers' Commissions (CCOO) union, the incident occurred this Sunday at the check-in counter when a passenger on a Palma-Madrid flight punched an employee who informed him that his luggage weighed more than allowed. The employee required medical attention due to the blows he received to the face. The union condemned the assault, stating that it is "completely unacceptable" for passengers to react violently against airport workers. Furthermore, they reminded airlines that they must guarantee support, counseling, and compensation for victims. However, the union indicated that it will contact Aena to review the current situation, as they believe it is necessary to review and improve security measures, "while also emphasizing the importance of companies being aware of situations that can increase the risk of assault and, therefore, taking steps to prevent them." "We stand in solidarity with the assaulted worker and demand a review of current security measures," they stated in a press release. CCOO will contact Aena to review the current situation and improve security measures at the airport.